{"id":153,"date":"2021-05-02T00:59:46","date_gmt":"2021-05-01T15:59:46","guid":{"rendered":"https:\/\/l6s-improve.com\/?page_id=153"},"modified":"2023-03-18T17:38:10","modified_gmt":"2023-03-18T08:38:10","slug":"glossary-%e3%82%ab%e8%a1%8c","status":"publish","type":"page","link":"https:\/\/l6s-improve.com\/?page_id=153","title":{"rendered":"Glossary \/ \u7528\u8a9e\u3000\u30ab\u884c"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\">\u30ab<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table is-style-stripes\">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>\u30ab\u30b9\u30bf\u30de\u30fc\uff08Customer\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u9867\u5ba2\u306e\u3053\u3068\u3002\u30d7\u30ed\u30bb\u30b9\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u53d7\u3051\u53d6\u308b\u7d44\u7e54\u30fb\u30b0\u30eb\u30fc\u30d7\u30fb\u4eba\u3092\u6307\u3059\u3002\u3000\u6b21\u5de5\u7a0b\u30fb\u5f8c\u5de5\u7a0b\u306f\u30a4\u30f3\u30bf\u30fc\u30ca\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\uff08\u5185\u90e8\u9867\u5ba2\uff09\u3001\u6700\u7d42\u30d7\u30ed\u30c0\u30af\u30c8\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u53d6\u308b\u7d44\u7e54\u30fb\u30b0\u30eb\u30fc\u30d7\u30fb\u4eba\u306f\u30a8\u30af\u30b9\u30bf\u30fc\u30ca\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\uff08\u5916\u90e8\u9867\u5ba2\uff09\u3068\u547c\u3070\u308c\u308b\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u72e9\u91ce\u30e2\u30c7\u30eb<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u54c1\u8cea\u8981\u7d20\u304c<br \/>-\u300c\u5145\u8db3\u3055\u308c\u3066\u3044\u308c\u3070\u6e80\u8db3\u300d\u300c\u4e0d\u5145\u8db3\u3067\u3042\u3063\u3066\u3082\u4ed5\u65b9\u306a\u3044 = \u9b45\u529b\u7684\u54c1\u8cea<br \/>-\u300c\u5145\u8db3\u3055\u308c\u3066\u3044\u308c\u3070\u6e80\u8db3\u300d\u300c\u4e0d\u5145\u8db3\u3067\u3042\u308c\u3070\u4e0d\u6e80\u300d= \u4e00\u5143\u7684\u54c1\u8cea<br \/>-\u300c\u5145\u8db3\u3067\u3082\u5f53\u305f\u308a\u524d\u300d\u300c\u4e0d\u5145\u8db3\u3067\u3042\u308c\u3070\u4e0d\u6e80\u300d= \u5f53\u305f\u308a\u524d\u54c1\u8cea<br \/>\u3068\u5b9a\u7fa9\u3057\u305f\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u7ba1\u7406\u9805\u76ee\uff08Control Chart\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30d7\u30ed\u30bb\u30b9\u304b\u3089\u306e\u51fa\u529b\u3068\u3057\u3066\u88fd\u54c1\u306e\u72b6\u614b\u3092\u793a\u3059\u9805\u76ee\u3002\u88fd\u54c1\u5074\u3067\u6e2c\u5b9a\u3067\u304d\u308b\u7279\u6027\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u7ba1\u7406\u56f3\uff08Control Chart\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30d7\u30ed\u30bb\u30b9\u304c\u7d71\u8a08\u7684\u7ba1\u7406\u306e\u72b6\u614b\u306b\u3042\u308b\u304b\u3092\u898b\u5b9a\u3081\u308b\u305f\u3081\u306e\u56f3\u3002 \u30d7\u30ed\u30bb\u30b9\u306e\u5b89\u5b9a\u6027\u3092\u76e3\u8996\u3057\u3001\u30d0\u30e9\u30c4\u30ad\u306e\u539f\u56e0\u3092\u691c\u51fa\u3057\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u5909\u5316\u3092\u5206\u6790\u3059\u308b\u306e\u306b\u4f7f\u7528\u3059\u308b\u3002<br \/>X bar-R\u7ba1\u7406\u56f3\u3001P\u7ba1\u7406\u56f3\u3001nP\u7ba1\u7406\u56f3\u306a\u3069\u304c\u826f\u304f\u4f7f\u7528\u3055\u308c\u308b\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u30ac\u30f3\u30c8\u30c1\u30e3\u30fc\u30c8\uff08Gant Char\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u6d3b\u52d5\u3001\u30a4\u30d9\u30f3\u30c8\u3001\u30bf\u30b9\u30af\u3092\u6642\u9593\u3092\u6a5f\u8ef8\u306b\u8868\u793a\u3057\u305f\u56f3\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u30ab\u30f3\u30d0\u30f3\uff08Kanban\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u88fd\u9020\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b\u914d\u9001\u306e\u304d\u3063\u304b\u3051\u3001\u6750\u6599\u306e\u88dc\u5145\u306e\u5fc5\u8981\u6027\u306a\u3069\u3092\u6307\u793a\u3059\u308b\u30b7\u30b0\u30ca\u30eb\u3068\u3057\u3066\u4f7f\u7528\u3055\u308c\u308b\u5e33\u7968\u306e\u3053\u3068\u3002\u9867\u5ba2\uff08\u5f8c\u5de5\u7a0b\u3092\u542b\u3080\uff09\u304c\u5fc5\u8981\u306a\u3068\u304d\u306b\u3001\u5fc5\u8981\u306a\u30e2\u30ce\u3092\u3001\u5fc5\u8981\u306a\u3060\u3051\u5f15\u304d\u53d6\u308c\u308b\u4ed5\u7d44\u307f\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">\u30ad<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table is-style-stripes\">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>\u8a18\u8ff0\u7d71\u8a08\uff08Descriptive Statistics\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u53ce\u96c6\u3055\u308c\u305f\u30c7\u30fc\u30bf\uff08\u30b5\u30f3\u30d7\u30eb\u30c7\u30fc\u30bf\uff09\u3092\u57fa\u306b\u3001\u56f3\u3084\u6570\u5b57\u306b\u3088\u308b\u8981\u7d04\u3001\u5e73\u5747\u3001\u5206\u6563\u3001\u6a19\u6e96\u504f\u5dee\u306a\u3069\u3067\u8868\u3057\u305f\u3082\u306e\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u6a5f\u80fd\u5225\u7ba1\u7406<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u54c1\u8cea\u3001\u30b3\u30b9\u30c8\u3001\u7d0d\u671f\u3001\u5b89\u5168\u3001\u74b0\u5883\u4fdd\u5168\u306a\u3069\u306e\u7d4c\u55b6\u5168\u4f53\u3067\u6709\u3059\u3079\u304d\u6a5f\u80fd\u3054\u3068\u306b\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u90e8\u9580\u9593\u3092\u307e\u305f\u304c\u308a\u5b9f\u8df5\u3057\u3066\u3044\u304f\u76ee\u6a19\u7ba1\u7406\u6d3b\u52d5\u3002\u30af\u30ed\u30b9\u30d5\u30a1\u30f3\u30af\u30b7\u30e7\u30ca\u30eb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u3082\u3044\u3046\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>QC7\u3064\u9053\u5177<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>QC7\u3064\u9053\u5177\uff1a\u30c1\u30a7\u30c3\u30af\u30b7\u30fc\u30c8\u3001\u30d1\u30ec\u30fc\u30c8\u56f3\u3001\u7279\u6027\u8981\u56e0\u56f3\u3001\u6563\u5e03\u56f3\u3001\u30d2\u30b9\u30c8\u30b0\u30e9\u30e0\u3001\u7ba1\u7406\u56f3\u3001\u5c64\u5225\u307e\u305f\u306f\u30b0\u30e9\u30d5<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>QC7\u30b9\u30c8\u30fc\u30ea\u30fc<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u554f\u984c\u89e3\u6c7a\u578b\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\uff1a\u73fe\u72b6\u628a\u63e1\u3001\u8981\u56e0\u89e3\u6790 \/ \u8ab2\u984c\u89e3\u6c7a\u578b\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\uff1a\u653b\u3081\u3069\u3053\u308d\u3001\u6210\u529f\u30b7\u30ca\u30ea\u30aa<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">\u30af<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table is-style-stripes\">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u30d1\u30b9\uff08Critical Path\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u304a\u3044\u3066\u30b9\u30bf\u30fc\u30c8\u304b\u3089\u5b8c\u4e86\u307e\u3067\u306e\u4e2d\u3067\u3001\u30bf\u30b9\u30af\u3092\u5b8c\u4e86\u3059\u308b\u6642\u9593\u304c\u6700\u3082\u9577\u3044\u90e8\u5206\u3002\u3053\u308c\u304c\u4e88\u5b9a\u3055\u308c\u305f\u4f5c\u696d\u65e5\u6570\u30fb\u671f\u65e5\u3092\u5b88\u308c\u306a\u304b\u3063\u305f\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u9032\u6357\u306b\u300c\u9045\u308c\u300d\u304c\u751f\u3058\u3066\u3057\u307e\u3046\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u30b0\u30ea\u30fc\u30f3\u30d9\u30eb\u30c8\uff08Green Belt\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30ea\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u304a\u3051\u308b\u8cc7\u683c\u3002\u6539\u5584\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u304a\u3044\u3066\u3001\u30d6\u30e9\u30c3\u30af\u30d9\u30eb\u30c8\u306e\u6307\u793a\u306e\u3082\u3068RIE\uff08Rapid Improve Event\u30fc\u77ed\u671f\u6539\u5584\u30a4\u30d9\u30f3\u30c8\uff09\u3092\u8a08\u753b\u3001\u5b9f\u884c\u3059\u308b\u5f79\u5272\u3092\u62c5\u3063\u305f\u4eba\u3002\u77ed\u671f\u6539\u5584\u30a4\u30d9\u30f3\u30c8\u306b\u304a\u3044\u3066\u3001\u30d5\u30a1\u30b7\u30ea\u30c6\u30fc\u30bf\u30fc\u3068\u3057\u3066\u6539\u5584\u30c1\u30fc\u30e0\u3001\u30c1\u30fc\u30e0\u306e\u30b9\u30dd\u30f3\u30b5\u30fc\u3078\u50cd\u304d\u304b\u3051\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u5b8c\u4e86\u30fb\u6210\u529f\u306b\u5411\u3051\u3066\u6c34\u5148\u6848\u5185\u3092\u884c\u3046\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">\u30b1<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table is-style-stripes\">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>\u7cfb\u7d71\u56f3\uff08Tree Diagram\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u65b0QC7\u3064\u9053\u5177\u306e\u3046\u3061\u306e\u4e00\u3064\u3002\u3000\u7cfb\u7d71\u56f3\u306f\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u624b\u6bb5\u3084\u65b9\u7b56\u3092\u7cfb\u7d71\u7684\u306b\u5c55\u958b\u3057\u305d\u306e\u4f53\u7cfb\u3092\u679d\u5206\u304b\u308c\u306b\u3055\u305b\u3066\u7406\u8ad6\u7684\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u56f3\u5f0f\u5316\u3057\u305f\u3082\u306e\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u6b20\u9665\uff08Defect)<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u610f\u56f3\u3055\u308c\u305f\u7528\u9014\u53c8\u306f\u898f\u5b9a\u3055\u308c\u305f\u7528\u9014\u306b\u95a2\u3059\u308b\u4e0d\u9069\u5408\u3002\uff08ISO-9000:2015\uff09<br \/>\u5c0f\u3055\u306a\u9593\u9055\u3044\u304c\u300c\u3084\u308a\u76f4\u3057\u300d\u3084\u300c\u5ec3\u68c4\u300d\u3068\u3044\u3063\u305f\u5f62\u3067\u73fe\u308c\u3001\u30b3\u30b9\u30c8\u306e\u5897\u5927\u3092\u62db\u304f\u6b20\u9665\u54c1\u3092\u4f5c\u308b\u4e8b\u306b\u3064\u306a\u304c\u308b\u3002<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">\u30b3<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table is-style-stripes\">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><strong>\u9867\u5ba2\u306e\u58f0\uff08VOC\uff09<\/strong><\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Voice of customer\u300c\u9867\u5ba2\uff08\u304a\u5ba2\u69d8\uff09\u306e\u58f0\u300d\u3084\u300c\u9867\u5ba2\u306e\u898b\u65b9\u300d\u3068\u3044\u3046\u610f\u5473\u3002 \u9867\u5ba2\u306e\u58f0\u3092\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u53cd\u6620\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u5358\u306b\u9867\u5ba2\u306e\u58f0\u3092\u805e\u304f\u30fb\u96c6\u3081\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u305d\u308c\u3089\u3092\u5206\u6790\u3057\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u6d3b\u52d5\u3092\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u58f0\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u884c\u304d\u307e\u3059<\/td>\r\n<td>\u00a0<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>\u6545\u969c\u30e2\u30fc\u30c9\uff08Failure 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